GRANDMA'S TECH SUPPORT PLANS
Everyday Tech Help
Grandma's Tech is a residential tech support program designed to provide compassionate, practical technology help for older adults. Through monthly subscription plans, we offer a mix of remote support, smart home device setup, safety monitoring, and in-home visits.
We enhance independence and digital confidence, not replace caregiving. Tech support meets peace of mind-no life alert contract required.
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Bronze Plan - $50/month
- Unlimited business hour text message support for minor issues
- Help with apps, smart TVs, and basic device questions - Discounted on-site visits
- Access to a family group text for tech issues
Silver Plan- $80/month
- Includes everything in Bronze, plus:
- Bundled Apple Watch with AT&T 5G service (provided and managed by us)
- Fall detection and emergency contact setup
- Smart home devices configured to help with medication reminders, voice assistants, and accessibility tools
- Monthly check-in by a tech (via call or text) Smart Safety Tools. Not a medical alert, but an alert that a fall was detected
Gold Plan - $200/month
- Includes everything in Silver, plus:
- Location monitoring of the Apple Watch during business hours
- Courtesy call and text message alerts to a designated family member if the user roams or leaves a designated area
- One in-home visit per month by a tech (additional visits at a discount) - Annual system upgrade or reconfiguration
- Optional group video call tutorials for family support Online Scam protection. we’ll review online links, calls, and suspicious offers
Legal and Safety Disclaimer
Grandma's Tech is not a medical alert service or healthcare provider. While we assist in configuring safety tools such as fall detection, our service is limited to technical setup and monitoring support. We do not guarantee emergency response. Customers should continue to rely on 911 and other medical services for emergencies. Contact H-Tech Today for more information